Business Process Outsourcing, or BPO, provides an extension to a business where certain processes are handled by a different company. Some of these processes include IT services, Customer Support, Human resources, Quality assurance, and more. BPO’s can easily add or remove staff depending on the needs of the company like seasonal jobs for example. Employees at traditional seasonal jobs are laid off at the seasons’ end, however, BPO employees are easily re-assigned to new outsourcing needs. The benefits of utilizing a BPO serves both companies as well as employees by helping everyone in the working environment to achieve success. https://youtu.be/1nIQu6eICY0

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